RepUp and LitmusWorld have announced a strategic merger to launch a unified, AI-native customer experience platform for enterprises. This powerful integration combines RepUp’s reputation and feedback management with LitmusWorld’s large-scale CX programs, enabling businesses to measure, act, and improve customer experience in real-time. With advanced AI dashboards, predictive analytics, and enterprise-grade security, the new platform empowers brands to deliver smarter, faster, and more impactful

In the words of Philip Kotler, “The key to sustained competitive advantage is delivering superior customer value.” The hospitality...

Most hotels wait until after guests leave to ask how their stay was. By then, it's too late to fix a cold room, slow service, or spotty WiFi