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Frequently Asked Questions

Welcome to our FAQ page, where we aim to address any queries or concerns you may have. Below, you'll find answers to common questions about our products, services, and policies. If you can't find what you're looking for, don't hesitate to reach out to us at contact at repup.co

  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • What is Xperium by RepUp?
    Xperium by RepUp is a cutting-edge technology solution designed to empower the hospitality industry with advanced tools and insights, enhancing guest experiences and operational efficiency.
  • How does Xperium benefit hotels and resorts?
    Xperium streamlines operations by providing real-time guest feedback, predictive analytics, and personalized engagement strategies, enabling hotels to deliver exceptional guest experiences and drive positive reviews.
  • What features does Xperium offer?
    Xperium offers a suite of features including guest feedback analysis, sentiment tracking, reputation management, competitive benchmarking, and AI-driven recommendations for optimizing services.
  • Can Xperium help improve online reviews?
    Absolutely. Xperium's comprehensive insights help hotels identify areas of improvement, allowing them to make data-driven changes that positively impact guest satisfaction and ultimately lead to better online reviews.
  • How does Xperium enhance guest engagement?
    Xperium facilitates personalized guest interactions by leveraging guest preferences and history, allowing hotels to create tailor-made experiences that exceed expectations.
  • Is Xperium easy to integrate into existing systems?
    Yes, Xperium is designed for seamless integration with existing property management systems (PMS) and guest engagement platforms, ensuring a hassle-free implementation process.
  • Does Xperium provide competitive analysis for hotels?
    Absolutely. Xperium offers competitive benchmarking, enabling hotels to compare their performance against industry peers and gain insights into emerging trends.
  • Is Xperium suitable for different types of hospitality businesses?
    Yes, Xperium is versatile and can be customized to cater to various hospitality segments, including hotels, resorts, boutique accommodations, and more.
  • How does Xperium ensure data security and privacy?
    Xperium adheres to strict data security protocols and compliance standards to safeguard guest information, ensuring that all data is handled with the utmost care and confidentiality.
  • What kind of support is available for Xperium users?
    Xperium users receive dedicated support and training from our team to ensure a smooth onboarding process and ongoing assistance for maximizing the benefits of the platform.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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